FREE UK delivery via courier will be applied to all orders over £45.00. Please note that your basket contents must amount to £45.00 in value once a discount code has been applied to qualify for free UK delivery.
For standard orders, we ship within 1-3 working days after an order is placed. All standard deliveries will be sent via courier and can usually be expected within 3-4 business days.
For "Made to Order" products we aim to ship within 5-7 working days.
Wholesale or high value orders will be sent with tracking details once your order has been despatched.
You will receive a despatch confirmation email once your order leaves us. If you need your candles urgently please get in touch prior to ordering and we'll do our best to accommodate. We will always keep a record of our postage.
Standard packaging & shipping from £2.99 (UK) only
Orders for the Highlands or Islands of Scotland, Northern Ireland, Isles of Scilly, Isle Of Man or the Channel Islands additional postage charges will apply so please contact us prior to placing your order.
As all orders require a signature upon delivery, we are unable to process orders to a P.O Box address.
Please note any orders placed on a weekend or public holiday will not be processed until the next working day.
As soon as you have received the goods, you will assume all risk of the goods. Please inspect the goods upon delivery to check that your order is complete. Should there be any problem with your delivery, please notify us as soon as practicable and in any event within 48 hours of receipt of your order.
Should there be a delay or problem with your order, we will contact you immediately by email.
Please note that we are unable to offer International shipping at this time.
