Help

FAQ

General FAQ

Step by step guide on creating your shop

Step-by-step guide to setting up your shop

Here you will find a handy step by step, using images from the website on each page to set up your shop. This will get you started and the more you do the more you will understand how it works.

Have fun.

How to set up Stripe

Who is my contract with?

South Central Makers (SCM) is a platform for local makers to sell their products. When you purchase a product through this website you are entering into a contract solely with the vendor. All payments you make go directly to the vendor, and they are responsible for the entire sale, from initial purchase to delivery/collection.

Likewise, for refunds, you will be dealing directly with the vendor. The best way to do this is by logging into the marketplace and creating an enquiry from your purchases tab.

SCM is available to contact in the event of a dispute, but we cannot guarantee to be arbiters or enter into any contact unless you have exhausted every possibility with the vendor first.

What is South Central Makers Online Marketplace?

South Central Makers Online Mrketplace (SCM) is a multi-vendor website (like Etsy, Ebay, Amazon etc) but for crafters and makers in the South central Area. It allows makers to have an online store to sell their goods, with the added benefit of being able to use the physical Makers Markets as a collection point in addition to allowing traditional postage.

Vendor FAQ

How do I add Variations in a product?

Credit card storage

No Card payment details are stored anywhere on this site.

Stripe and your first payment

For first time users of Stripe, you will not receive the first payment for up to 10 working days, this is so Stripe can do all the necessary authentication checks their side. After that, you will be paid on the day.

Step by step guide on creating your shop

Step-by-step guide to setting up your shop

Here you will find a handy step by step, using images from the website on each page to set up your shop. This will get you started and the more you do the more you will understand how it works.

Have fun.

How to set up Stripe

What can I sell on SCM?

South Central Makers is a marketplace for handmade goods, made by crafters in the South central area. All goods sold must be handmade and not mass-produced or resold products.

  • You may not sell any products that breach Copyright or propriety ownership.
  • You may not sell “adult” or age-restricted materials.
  • You may not sell alcohol or tobacco-based products.
  • You may not sell anything that breaches import or local/national laws .
  • You may not sell any banned animal products.
  • If you sell anything requiring food safety, hazardous material handling or other licensed product certification, you must hold the required certification/licence.
  • You should have adequate insurances in place.

Cancel Vendor Subscription

To cancel your subscription, simply log into your vendor dashboard. Please note, for bundle and annual commitments you are liable for all charges for the term you signed up to.

  • Click on Settings in the left menu.
  • Click on Membership at the top of the settings page.
  • You will now see a cancel button.
  • Please note, this will not delete your store, it will merely deactivate it so if you change your mind it will still be there. We can obviously delete your store if you so wish.

Shipping Free over a certain amount

Basic Shipping instructions (Written only)

How to work with Add-ons

Add your store Banner

Adding Shipping by Zone

Scroll to Top
X
X